What makes customers return or refer?

ROUNDMAP™ Integrated Customer Lifecycle differs from the traditional sales cycle - which focuses on achieving customer satisfaction - because we believe customers won't refer or return simply because you've satisfied…

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  • 16/10/2019

Making of the ROUNDMAP™

One of the most common questions I get is: What made you create the framework? With this blog I'm hoping to answer that question for all those that are curious…

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  • 28/10/2017
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