Driving Customer Excellence™

A tagline serves to clarify a thought, product, brand or proposition. The tagline for ROUNDMAP™ is Driving Customer Excellence™. However, the problem with words is that they are highly open…

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  • Post published:02/09/2019

The Value Hub™ Theory (2)

You may first want to read part one of the Value Hub™ Theory. If you already have, let's have a look at how the Value Hub™ theory evolved into the…

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  • Post published:10/07/2019

The Value Hub™ Theory (1)

In hindsight, the idea behind the ROUNDMAP™ originated from a meeting in 2012, to which I was invited, to help determine the future of a local radio station considering the…

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  • Post published:10/07/2019