Four Consentric Models—Business, Revenue, Operating, and Impact—form an integrated framework within the RoundMap approach, guided by the principles of Consentricity™. Together, they represent a visionary approach to organizational excellence that seeks to create a just, fair, and inclusive environment where value creation is collaborative, equitable, and deeply impactful:
Consentric Business Model: This model redefines how an organization strategizes and operates. It emphasizes collaboration, inclusivity, and equitable value distribution as core principles. It aligns with the organization’s vision, strategy, purpose, and mission to create a harmonious workplace and approach to value creation.
Consentric Revenue Model: The Consentric Revenue Model extends these principles to revenue generation. It promotes collaborative pricing, customer-centric value delivery, and equitable value sharing. This approach fosters long-term relationships with customers and ensures revenue generation is not just about profit but also about inclusivity and fairness.
Consentric Operating Model: Within the Consentric Operating Model, day-to-day operations are redesigned to reflect the principles of Consentricity™. It encourages collaborative processes, inclusive policies, and equitable resource allocation. This operational blueprint aligns with the organization’s goals, creating a just, fair, and inclusive work environment.
Consentric Impact Model: The Consentric Impact Model represents the highest aspiration of the RoundMap framework. It embodies collective positive influence, EQuitability across ecosystems, and the orchestration of a symphony of strengths for enduring societal and environmental impact. This model aligns with the organization’s vision, purpose, and mission to create a profound, lasting, and positive change in society, the environment, and among stakeholders.
Together, these four Consentric Models create a transformative approach to organizational excellence, where collaboration, inclusivity, and equity are not just ideals but integral components of value creation and societal impact. They reflect a commitment to a better world where individuals are deeply valued and inspired to contribute constructively to a shared vision of positive change and enduring value.
1. Consentric Business Model - The Value Creator
The Consentric Business Model is a unique approach within the RoundMap framework that embodies the principles of Consentricity™. It goes beyond traditional business models to create a more inclusive, collaborative, and equitable approach to value creation.
- Centrality of Collaboration: The Consentric Business Model places collaboration at the center of operations. It recognizes that no single department or function can succeed in isolation. Instead, it encourages all parts of the organization to work collaboratively toward common goals.
- Inclusivity: The model promotes inclusivity by ensuring that everyone within the organization is valued for their unique strengths and contributions. It aims to eliminate silos and hierarchies that can stifle innovation and cooperation.
- Equitable Value Distribution: Consentricity emphasizes fair and equitable value distribution within the organization. It seeks to eliminate disparities and ensure that all contributors are rewarded fairly.
- Transparent Pricing: Ensure all stakeholders understand the value equation and how pricing is determined.
- Stakeholder Inclusion: Regularly consult a diverse range of stakeholders when making significant business decisions.
- Vision and Strategy: The Consentric Business Model is aligned with the organization’s vision and strategy, emphasizing collaboration and inclusivity as essential elements of achieving strategic goals.
- Purpose and Mission: It resonates with the purpose and mission by actively working to create a just, fair, and inclusive environment where every individual is empowered to contribute meaningfully.
- Marketing Operation: In the Consentric Business Model, marketing becomes a tool for building relationships and trust, emphasizing the organization’s commitment to collaboration and equity.
- Sales Operation: Sales teams are empowered to engage with customers in a way that reflects the organization’s values of inclusivity and equitable value delivery.
- Service Operation: Service delivery is optimized for collaboration, ensuring that customers and internal teams work seamlessly.
- Success Operation: The Success Operation is dedicated to fulfilling customer objectives within the Consentric Business Model. It aligns its efforts with the organization’s commitment to delivering customer value, focusing on providing tailored solutions that enable customers to achieve their goals and objectives.
These questions will bring depth and nuance to your analysis, aiming for a balanced assessment that speaks to both logical and emotional aspects of organizational maturity:
- How well-defined is your value proposition, and is it articulated across all layers of the organization?
- To what extent are your key partnerships, resources, and activities aligned with your strategic objectives?
- Is your business model adaptable to market conditions and technological advancements?
- How effectively does your business model prioritize customer needs and expectations?
- What mechanisms are in place to periodically validate and update your business model?
- Are all stakeholders, including employees and partners, well-versed in the business model?
- How closely does your business model align with your long-term vision?
- Does your business model encourage or inhibit innovation?
- What competitive advantages does your business model offer?
- How well does your business model integrate with other models (revenue, operating, impact)?
The Concentric Business Model, rooted in Consentricity, transforms the traditional business model into a dynamic, collaborative, and equitable framework. It aligns with the RoundMap principles and actively fosters an environment where every individual feels valued and empowered to contribute to the shared vision of a just, fair, and inclusive organization.
2. Consentric Revenue Model - The Profit Maximizer
The Consentric Revenue Model defines how an organization generates income by intricately integrating the principles of Consentricity. This model goes beyond conventional revenue strategies, aiming to sustain profitability while embracing collaboration, inclusivity, and equitable value distribution as core tenets.
- Collaborative Pricing: In the Consentric Revenue Model, pricing strategies are developed collaboratively, ensuring that they reflect the organization’s commitment to fairness and inclusivity. Pricing decisions consider the needs and perspectives of various stakeholders.
- Customer-Centric Value: This model strongly emphasizes delivering value to customers that goes beyond the product or service itself. It seeks to establish long-term relationships by demonstrating the organization’s commitment to customer success and satisfaction.
- Equitable Value Sharing: The Consentric Revenue Model aims to distribute the financial benefits of revenue generation fairly among all contributors, whether in sales, marketing, service, or any other department.
- Fair Wage Structures: Implement a wage policy that reflects the contributions and skills of employees, not just market rates.
- Customer-Centric Revenue Streams: Ensure that the revenue model does not exploit vulnerable customer segments.
- Vision and Strategy: The Consentric Revenue Model aligns with the organization’s vision and strategy by ensuring revenue generation is in harmony with the overall goals of collaboration, inclusivity, and equity.
- Purpose and Mission: It resonates with the purpose and mission by actively working to create a just, fair, and inclusive environment for customers and stakeholders.
- Marketing Operation: Marketing efforts within the Consentric Revenue Model are collaborative, aiming to build trust and long-term customer relationships. They emphasize the organization’s commitment to delivering value and fostering inclusivity.
- Sales Operation: Sales teams are empowered to work collaboratively with customers and internal teams, ensuring a positive customer experience and reinforcing the organization’s commitment to equitable value distribution.
- Service Operation: Service delivery is optimized for collaboration, ensuring that customers receive the support they need to achieve their objectives and that equitable value is delivered.
- Success Operation: The Consentric Revenue Model celebrates the success of all contributors involved in revenue generation, fostering a culture of collaboration and fair rewards, with a primary focus on ensuring customer success.
These questions will bring depth and nuance to your analysis, aiming for a balanced assessment that speaks to both logical and emotional aspects of organizational maturity:
- How diversified are your revenue streams, and how resilient are they to market volatility?
- Are your pricing strategies optimized for both customer value and long-term sustainability?
- Have you conducted a thorough customer lifetime value analysis, and how is this information being utilized?
- Are there mechanisms to adjust your revenue model in response to market feedback?
- How well are revenue goals and methods communicated across the organization?
- Does your revenue model align with your broader business and ethical objectives?
- Are there scalability provisions in your revenue model?
- How often do you evaluate the effectiveness of your revenue model?
- Is your revenue model customer-centric, focusing on solving specific pain points?
- What metrics do you employ to assess revenue model performance?
In essence, the Consentric Revenue Model redefines revenue generation by actively incorporating collaboration, inclusivity, and equitable value distribution. It aligns with the RoundMap framework and actively fosters an environment where revenue is not just about profit but also about building lasting relationships, ensuring customer success, and distributing value fairly among all stakeholders.
3. Consentric Operating Model - The Efficiency Driver
The Consentric Operating Model represents a fundamental shift in how an organization delivers value to its customers and stakeholders daily, guided by the principles of Consentricity. It redefines the operational blueprint to promote collaboration, inclusivity, and equitable resource allocation as core tenets.
- Collaborative Processes: In the Consentric Operating Model, processes are designed to collaborate across departments and functions. This encourages cross-functional teams to work together seamlessly, breaking down traditional silos.
- Inclusive Policies: Policies within the operating model are crafted to ensure inclusivity and diversity. They promote an environment where all individuals have equal opportunities to contribute regardless of background or role.
- Equitable Resource Allocation: Resource allocation is guided by principles of fairness and equity. It ensures that resources are distributed in a way that supports the organization’s mission while recognizing and rewarding contributions from all parts of the organization.
- Sustainable Practices: Adopt environmentally friendly and sustainable practices that go beyond compliance.
- Work-Life Balance: Encourage policies that respect employees’ time and well-being.
- Vision and Strategy: The Consentric Operating Model aligns with the organization’s vision and strategy by ensuring that day-to-day operations align with collaboration, inclusivity, and equity goals.
- Purpose and Mission: It resonates with the purpose and mission by actively working to create a just, fair, and inclusive environment within the organization.
- Marketing Operation: Marketing efforts build trust and inclusivity within the organization and with external partners, setting the stage for successful collaboration.
- Sales Operation: Sales teams are empowered to work collaboratively with customers and internal teams, ensuring a positive customer experience and reinforcing the organization’s commitment to equitable resource allocation.
- Service Operation: Service delivery is optimized for inclusivity and collaboration, contributing to customer satisfaction and loyalty.
- Success Operation: The Consentric Operating Model fosters a culture of recognizing and celebrating the success of all contributors, reinforcing the principles of collaboration and equity, and focusing on ensuring customer success.
These questions will bring depth and nuance to your analysis, aiming for a balanced assessment that speaks to both logical and emotional aspects of organizational maturity:
- Are your operational processes optimized for efficiency without compromising quality or innovation?
- Is there continuous feedback loops that inform operational adjustments in real time?
- How well are your cross-functional teams integrated to prevent silos and encourage information flow?
- Are your operations agile enough to adapt to changes in other models?
- How well does your operating model support the attainment of strategic objectives?
- Is there a culture of continuous improvement within your operating processes?
- What skill and competency development mechanisms align with the operating model?
- How are resources allocated and managed to support optimal operation?
- Are key performance indicators clearly defined, monitored, and acted upon?
- Do your operations contribute positively to employee engagement and satisfaction?
The Consentric Operating Model, while emphasizing collaboration, inclusivity, and equitable resource allocation, also actively promotes a work environment where daily operations reflect the organization’s commitment to creating a just, fair, and inclusive workplace and delivery of value. It aligns with the RoundMap framework and contributes to the shared vision of positive change and enduring value for all stakeholders.
4. Consentric Impact Model - The Social Catalyst
The Consentric Impact Model represents the pinnacle of the RoundMap framework, where the principles of Consentricity are fully realized to create a holistic framework for positive, lasting change. It extends beyond immediate transactional value to encompass the cumulative effects of an organization’s decisions, actions, and innovations on society, the environment, and all stakeholders.
- Collective Positive Influence: In the Consentric Impact Model, the organization actively seeks to create a positive impact on society, the environment, and stakeholders by harnessing the collective strengths of diverse stakeholders.
- EQuitability Across Ecosystems: This model promotes EQuitability within the organization and across the broader ecosystem. It ensures that every individual and element involved, from internal teams to external partners, collaborate cohesively, transcending traditional silos.
- Symphony of Strengths: The Consentric Impact Model aims to orchestrate a symphony of positive influence and enduring value for society, where every note, representing each contributor, plays a crucial part in creating a harmonious whole.
- Measurable Social Impact: Clearly define and measure the social impact objectives, making this data transparent to all stakeholders.
- Community Engagement: Involve the communities that are being impacted by the social mission in decision-making processes.
- Vision and Strategy: The Consentric Impact Model aligns with the organization’s vision and strategy by profoundly committing to creating positive change and societal value.
- Purpose and Mission: It resonates with the purpose and mission by actively working to create a just, fair, and inclusive environment within the organization and the broader ecosystem.
- Marketing Operation: Marketing efforts in the Consentric Impact Model are geared towards building trust, inclusivity, and promoting positive change. They aim to engage both internal and external stakeholders in a collaborative journey.
- Sales Operation: Sales teams are empowered to be ambassadors of positive influence, fostering relationships beyond transactions.
- Service Operation: Service delivery becomes a vehicle for positive change and societal value, reinforcing the organization’s commitment to EQuitability.
- Success Operation: The Consentric Impact Model celebrates not only individual success but also the collective success of stakeholders, fostering a culture of collaboration and shared achievement.
These questions will bring depth and nuance to your analysis, aiming for a balanced assessment that speaks to both logical and emotional aspects of organizational maturity:
- Is your organization’s impact on society and the environment clearly defined and measurable?
- Do you have a framework for evaluating the ethical implications of your business decisions?
- How well are impact considerations embedded in corporate culture and decision-making processes?
- Are impact goals part of your organization’s key performance indicators?
- How are you monitoring and reporting on your social and environmental impact?
- Is your impact model transparent and communicated to all stakeholders?
- Are partnerships and collaborations leveraged to amplify your impact?
- Do you periodically reassess the relevance and effectiveness of your impact goals?
- Is there an accountability structure in place for impact-related initiatives?
- How do you engage your workforce in contributing to your impact objectives?
In essence, the Consentric Impact Model is not merely about financial returns or operational efficiency; it’s about weaving together the collective strengths of diverse stakeholders to build a symphony of positive influence and enduring value for society, the environment, and all participants in the ecosystem. It represents the highest aspiration of the RoundMap framework, where every action and decision contributes to a better world while fostering an environment where individuals feel deeply valued and are driven to contribute constructively toward a shared vision of positive change and enduring value.