Coexisting Business Models

A question I get asked a lot is: Can two Elementary Business Models™ coexist within one company? Car Manufacturers versus Car Sharing Platforms Let's take a car manufacturer, like Mercedes…

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  • 18/07/2019

The Case for Empathy

An article recently published in Harvard Business Review emphasizes the importance of cherishing a culture in which empathy is strongly embedded. As you may know, empathy is the first precondition…

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  • 13/07/2019

The Value Hub™ Theory (1)

In hindsight, the idea behind the ROUNDMAP™ originated from a meeting in 2012, to which I was invited, to help determine the future of a local radio station considering the…

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  • 10/07/2019

Chain of Success™

After 25 years in leadership roles with organizations such as Southwest Airlines, JetBlue Airways, DoubleTree Hotels, and Juniper Networks, Ann Rhoades is a leading expert on building values-based organizations. Rhoades…

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  • 09/07/2019

Value Chains versus Jobs-to-be-Done

While reading Michael Porter's bestseller Competitive Advantages (1985), in which he described the conditions with regards to Competitive Differentiation, I noticed some striking similarities with Clayton Christensen's Jobs-to-be-Done theory (2016).…

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  • 08/07/2019

ROUNDMAP™ Universe

ROUNDMAP™ Customer 360 consists on two perspectives, one vertical, the Business Model Matrix™, and one lateral, the Integrated Customer Lifecycle™. To perceive the two as part of one framework might…

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  • 26/05/2019

Business Model Matrix™

While creating the Integrated Customer Lifecycle™, interconnecting all four front-office departments, we found remarkable similarities between a focus on sales and the traits of Customer Centricity. Similarly, a focus on marketing pointed to Product Centricity.

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  • 18/05/2019
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