The Case for Empathy

The Case for Empathy

An article recently published in Harvard Business Review emphasizes the importance of cherishing a culture in which empathy is strongly embedded.

As you may know, empathy is the first precondition of the ROUNDMAP’s Integrated Customer Lifecycle™ – these preconditions bridge the gap between the firm’s inner circle, the Moments of Engagement, and the customer’s outer circle, the Moments of Reflection™.

ROUNDMAP_precondition_empathy

Quote:

Research demonstrates that Cook [Tim Cook, CEO of Apple] and other leaders are on to something. Empathic workplaces tend to enjoy stronger collaboration, less stress, and greater morale, and their employees bounce back more quickly from difficult moments such as layoffs. Still, despite their efforts, many leaders struggle to actually make caring part of their organizational culture. In fact, there’s often a rift between the culture executives want from the one they have.

I strongly encourage you to continue reading here.

Author

  • Edwin Korver

    Edwin Korver is a polymath celebrated for his mastery of systems thinking and integral philosophy, particularly in intricate business transformations. His company, CROSS-SILO, embodies his unwavering belief in the interdependence of stakeholders and the pivotal role of value creation in fostering growth, complemented by the power of storytelling to convey that value. Edwin pioneered the RoundMap®, an all-encompassing business framework. He envisions a future where business harmonizes profit with compassion, common sense, and EQuitability, a vision he explores further in his forthcoming book, "Leading from the Whole."

Share the Post:

Recent Articles

More Than Mere Survival: The Silent Crisis of Purposelessness in Plenitude

Raising the Dead: An Urgent Call to Re-Engage the Zombie Workforce

From the Boardroom to the Barista: Starbucks’ CEO Immersion Experience

Leading From The Whole: Uniting Hearts and Minds in a Symphony of Strengths

Organizational Renaissance: From Silos to Holons

The Storyteller’s Lure: Mastering the Art of StoryCasting

Pivoting from Perfection: Adapting to the Unpredictable

How to Melt the Iceberg of Ignorance: Unveiling the Truth

Generative Inquiry: Harnessing Collective Strength for Transformative Change

Exponential Growth From Sharing Customer Insights

The Foundation for Positive Teambuilding

A Constellation of Teams: Distributive Power

Open Space: Unleashing Collective Wisdom

Semco Style: The Power of Human Connections

Exploring Sociocracy: Navigating Interconnected Circles and Consent-Driven Decisions

Join Our Newsletter

Subscribe To Our Newsletter

Receive the “Rebuilding Resilience: Nurturing the Human System in Post-Pandemic Organizations” whitepaper and get notified of new articles.