Making of the ROUNDMAP™

One of the most common questions I get is: What made you create the framework? With this blog I'm hoping to answer that question for all those that are curious…

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  • 28/10/2017

Book Customer Dynamics™

Customer Dynamics will be published early 2020. The book will address the ROUNDMAP™, an interconnected mapping system of the Customer Dynamics, its context and inherent implications.

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  • 30/06/2017
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