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  • Framework

    Framework

    • RoundMap® 1 System
    • RoundMap® 2 Vectors
    • RoundMap® 4 Pillars
    • RoundMap® 8 Masteries
    • RoundMap® 12 Principles
    • RoundMap® 24 Shifts
    • RoundMap® 48 Lenses
    • RoundMap® Building Blocks
    • RoundMap® Differentiation
    • RoundMap® Manifesto
    • RoundMap® Synopsis
    • RoundMap® Trifecta
    • RoundMap® VEVA Model
    • RoundMap® Readiness Matrix

    Highlights

    • Regenerative Framework
    • Creating a Flywheel

    Cornerstones

    • Business Model Evolution
    • Business Paradoxes
    • Corporate Dynamics
    • Cyclical Leadership
    • Dual-Prism Framework
    • Embrace the PACE
    • Ethical Prosperity Principles
    • Flywheel of Shared Success
    • Integrated Framework
    • Leadership Compass
    • Value Actor Concept
    • Value Circle Theory

    Impact

    • Impact-Based Credit System
    • IMPACT-FIRST Principles
    • RISE to the Occasion
    • RISE for Impact Campaign

    Instruments

    • Business Navigator
    • Business Vitality Scan
    • Customer Lifecycle
    • Panoptic of Business
    • Planned Impact Model
    • RISE Business Plan
    • Strategic Planning Model
    • Value Orchestration

    Matrices

    • Agility Matrix 2D
    • Agility Matrix 3D
    • Business Model Matrix
    • Business Vitality Matrix
    • Equitability Matrix
    • Readiness Matrix
    • Versatility Matrix

    Miscellaneous

    • Business Cycle Mastery
    • Compose Your Masterpiece
    • Essential Reading List
    • Innovation Cycle Mastery
    • Leading from the Whole
    • Marcus Aurelius Oath
    • Positive Inquiry Cycle
    • Positive Inquiry FAQ
    • RoundMap® Genesis
    • RoundMap® AI Agent
    • RoundMap® Brand Identity
    • RoundMap® Imperative
    • Shared Value Networks
    • Whole-System Theory
    • Wisdom Across Worlds

    Principles

    • All-Round
    • Vitality-driven
    • Impact-Conscious
    • Value-Based
    • People-Centric
    • Story-Guided
    • Skills-First
    • Consentric
    • Distributive
    • Augmentative

    Exclusive

    • "Business Regenerated"
    • SVN-as-a-Service
    • True Value Creation
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Less is More

In organizational dynamics, the paradox of growing complexity is that the less employees are constrained, the more likely they are to be creative and bounce back from adversity.

What makes customers return or refer?

ROUNDMAP™ Integrated Customer Lifecycle differs from the traditional sales cycle – which focuses on achieving customer satisfaction – because we believe customers won’t refer or return simply because you’ve satisfied

16/10/2019
ibm-rebirth

From the Brink of Oblivion: The Remarkable Recovery of IBM

Facing disruption is a formidable challenge reserved only for the resilient. Across sectors—be it automakers, media houses, the entertainment sphere, banks, or financial entities—the relentless tides of disruptive forces, technological

01/10/2019

Bypassing the Pecking Order

Margaret Heffernan is a former CEO of five businesses, author of five books in which she explores business and effective leadership, and a part-time lecturer at the University of Bath

01/10/2019

Adapt or Die: Adaptability Quotient (AQ)

Whether a startup has the potential to become a success very much depends on its founder(s). To assess the leadership of a startup most investors tend to assess their IQ

30/09/2019
licenced-by-cross-silo-shutterstock-1563901438

The Compassion Imperative: Bridging Business and Humanity

In a previous post, we made the case for empathy. Today, we would like to make the case for customer compassion. When we made the case for empathy we took

23/09/2019

ROUNDMAP™ Roundtable Rules

We talked about setting up Customer Roundtables, as a second operating system or shadow structure, to allow the free flow of information between customer-facing employees. However, with its establishment come

19/09/2019

The Responsive Company

In 2015, during one of my executive assignments, I was asked to write a book on the potential of big data. However, as I researched the matter I soon realized

16/09/2019

Growth Activation™

The goal of the ROUNDMAP framework isn’t merely to improve your firm’s commercial performance, rather provide a lens through which to perceive the aspects related to your firm’s commercial growth

15/09/2019

King Arthur’s Knights of the Round Table

The idea for a customer round table began when I started to imagine people sitting around the ROUNDMAP™ to discuss all customer-related issues openly, decoupled from the company structure and

10/09/2019

Harnessing Horizontal Collaboration

We’re all too familiar with the typical bureaucracy consisting of a hierarchy of authority, while employees are grouped by the functions they perform for the organization. This command-and-control structure allows

05/09/2019

Driving Customer Excellence™

A tagline serves to clarify a thought, product, brand, or proposition. A tagline for ROUNDMAP™ is Driving Customer Excellence™. However, the problem with words is that they are highly open

02/09/2019

Innovation calls for T-Shaped People

In January 2005, Tim Brown, Executive Chair of IDEO, wrote an insightful piece for FastCompany introducing Design Thinking into the field of strategy, while also introducing the phrase ‘T-Shaped People’.

01/09/2019

Customer-touching Activities

One of the learnings from creating the ROUNDMAP™ is that, although most firms consider marketing, sales and service as their main customer-facing operations, these activities alone do not account for

31/08/2019

Price/Volume Matrix™

Since price strategy is one of the pillars of any business strategy, I took some time to create the Price/Volume Matrix™. I believe the graph is self-explanatory, however, if needed,

29/08/2019

The Meritocracy Fallacy

In an alarming article in The Atlantic by Daniel Markovits, professor at Yale Law School and author of The Meritocracy Trap, Daniel makes a strong case against meritocracy because of

27/08/2019

Cost-Volume-Profit Analysis

If you’ve taken our online Coordinator Course, you are already familiar with the universal concept of a ValueHub™ and its Orchestration. However, to capture enough value to make a profit

13/08/2019
ROUNDMAP-StrategicPlay

Navigating Success: The RoundMap Strategic Playbook

We’ve spent a lot of time explaining the disciplines involved with customer dynamics (cross-functional and cross-hierarchy), which resulted in the RoundMap® Customer Lifecycle. We believe the best way to get

02/08/2019

The Drawback of Specialization

At the individual level, specialization usually comes in the form of career or labor specialization. Each member of an organization or economy, for example, has a unique set of talents,

31/07/2019

Beyond Competitive Advantage

We’ve discussed the term ‘competitive advantage’ more than once, as described in the book ‘Competitive Advantage’ by Michael Porter. However, competitive advantage is merely one way of gaining strategic advantage.

27/07/2019
ROUNDMAP-Stacked

RoundMap® Stack

In order to comprehend the comprehensive mapping system of our framework, we have developed the RoundMap® Stack. The Integrated Customer Lifecycle™ focuses on horizontal integration at the bottom of the

25/07/2019
ROUNDMAP-Thiel-Polymaths

Defying Thiel: Embracing Polymaths in a Divergent Society

During an interview with Peter Thiel for “The Portal” by Eric Weinstein, the discussion on technology and culture made a turn towards how universities are forcing students to become specialists

25/07/2019

Experience Matrix™

Experience Design is widely recognized to be critical to the customer development process. Not just in our digital age, but even long before bits-and-bytes driven firms grabbed control of the

23/07/2019

Horizontal Strategy

Much of what we do at CROSS-SILO Management Consultants is focused on getting departments to collaborate more effectively to improve customer performance. To that effect, we utilize the ROUNDMAP™ Customer

22/07/2019

Coexisting Business Models

A question I get asked a lot is: Can two Elementary Business Models™ coexist within one company? Car Manufacturers versus Car Sharing Platforms Let’s take a car manufacturer, like Mercedes

18/07/2019
licenced-by-cross-silo-shutterstock-2490898227

The Empathy Edge: Redefining Leadership for a Connected World

A recent article in Harvard Business Review highlights a powerful truth: building a culture where empathy is deeply ingrained isn’t just a nicety—it’s a necessity for sustainable success. Empathy, as

13/07/2019
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© 2014-2024 Copyright Protected, Edwin Korver. All rights reserved.

RoundMap, Positive Inquiry, and ‘Wisdom Across Worlds’ are trademarks of Edwin Korver

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